1.    Quantitative Research Services

Our quantitative research solutions are designed to deliver statistically valid, scalable insights. Using robust data collection methods and advanced analytics, we help our clients understand market trends, test hypotheses, and measure performance with precision.

1A. Online Surveys

We offer end-to-end online survey solutions that combine strategic design with cutting-edge technology to deliver actionable and high-quality insights. From concept to completion, our team ensures that each survey is aligned with our clients research goals and optimized for global reach and engagement.

We work with leading platforms such as Qualtrics, Decipher, and Confirmit, enabling us to craft surveys with advanced logic, dynamic routing, and multilingual support. Whether our clients are running a quick pulse check or a complex multi-country study, our surveys are built for accuracy, flexibility, and performance.

Our online survey capabilities include:

• Custom Survey Design: Tailored questionnaires that capture the exact data our clients need, using smart logic, adaptive flows, and user-friendly formats.
  
  
• Localization & Translation: Culturally adapted and accurately translated surveys for global audiences, ensuring clarity and relevance across regions.
  
  
• Cross-Device Optimization: Seamless user experience across desktops, tablets, and smartphones, leading to higher completion rates and better data quality.
  
  
• Targeted Panel Access: Tap into our vetted global panels, segmented by demographics, behaviors, or professional roles—ensuring reach to our clients ideal respondents.
  
  
• Real-Time Data Collection & Monitoring: Track response rates, drop-offs, and demographic quotas live, with the ability to make mid-field adjustments.
  
  
• Data Analysis & Reporting: We don’t just collect data—we analyze it. From raw outputs to executive dashboards, we deliver insights our client can act on.
  
  

Whether you’re conducting brand tracking, customer satisfaction studies, market segmentation, or concept testing, our online surveys offer the speed, scale, and precision to support confident decision-making in any market.

1B. Survey Programming and Hosting

We specialize in custom survey programming and secure hosting, ensuring surveys are not only functional but also optimized for data integrity, user experience, and international deployment. Whether our client requires advanced logic, multilingual integration, or niche respondent targeting, our expert programmers build surveys that are robust, intuitive, and fully aligned with our clients research objectives.

We leverage leading platforms such as Confirmit, Decipher, and Qualtrics, enabling us to implement complex question paths, embedded data fields, customized piping, and dynamic content—all tailored to the project’s unique needs.

Our programming and hosting capabilities include:

• Advanced Survey Logic: From skip patterns and branching to conjoint and max-diff designs, we bring precision and flexibility to your questionnaire.
  
  
• Multilingual Surveys: We support over 50 languages with localized text, culturally appropriate formatting, and right-to-left language compatibility, ensuring a native experience for global respondents.
  
  
• Responsive Design: Surveys are programmed for flawless performance across all devices—desktops, tablets, and smartphones.
  
  
• Secure, Compliant Hosting: All surveys are hosted on GDPR-compliant servers, with encrypted data transmission, secure backups, and full adherence to ISO and ESOMAR
  
  
• Quality Assurance Testing: Each survey undergoes rigorous QA, including logic validation, compatibility testing, and real-user simulations, to ensure a smooth respondent journey and accurate data capture.
  
  
• Real-Time Support: Our programming team remains on standby to handle mid-field changes, logic tweaks, or quota adjustments without delays.
  
  

Whether our clients are deploying a global B2B study or a targeted consumer campaign, Market Delvers ensures the survey is programmed for precision and hosted with care—delivering reliability at scale.

1C. Data Processing & Statistical Analysis

We bridge the gap between data collection and strategic decision-making. Our data processing and statistical analysis services turn raw, unstructured data into clear, actionable insights—empowering clients to make informed, evidence-based decisions.

Our experienced analysts use industry-standard tools such as SPSS, R, and Python to deliver precision-driven analysis tailored to the business objectives. From data cleaning and validation to sophisticated statistical modeling, we ensure every dataset tells a compelling and accurate story.

Our capabilities include:

• Data Cleaning & Validation: We apply rigorous quality checks to remove duplicates, flag inconsistencies, and validate logic—ensuring data integrity before analysis begins.
  
  
• Weighting & Balancing: We apply custom weighting schemes to correct sample imbalances and ensure representativeness across demographics or market segments.
  
  
• Cross-Tabulations & Banner Tables: Clear, customized tabulations help you identify key patterns and relationships within your data.
  
  

We don’t just process numbers—we extract meaning, highlight trends, and deliver insights that help our client stay ahead of the curve.

Whether our client needs a simple data cut or a full-scale multivariate model, Market Delvers provides fast, accurate, and insightful analytics that elevate the research impact.

1D. Panel & Sample Management

At Market Delvers, we understand that the quality of the insights is only as strong as the quality of the sample. That’s why our panel and sample management services are designed to deliver highly targeted, representative, and verified respondents—across geographies, industries, and audience segments.

We manage access to millions of pre-profiled respondents through trusted global panel partners and our own rigorously vetted sample sources. Whether you need niche B2B decision-makers in North America, healthcare professionals in Europe, or Gen Z consumers in APAC—we make sure that the study reaches the right audience, at the right time.

What we offer:

• Global Reach with Local Precision: Access respondents in over 50+ countries, with deep profiling across industries, job roles, geographies, age groups, and behavioral traits.
  
  
• B2B, B2C, and Hard-to-Reach Audiences: From CXOs and IT decision-makers to healthcare professionals, frequent travelers, or early adopters—we specialize in sourcing hard-to-reach populations.
  
  
• Panel Vetting and Quality Assurance: We work only with ISO-certified and GDPR-compliant panel providers, and every sample goes through multi-layered validation processes including digital fingerprinting, bot checks, red herring questions, and speed traps.
  
  
• Quota and Incidence Rate Management: We provide detailed feasibility estimates, real-time tracking, and quota balancing to ensure the integrity and efficiency of every study.
  
  
• Custom Screening & Profiling: Tailored screeners ensure only qualified respondents enter the study, based on precise demographic, firmographic, or behavioral criteria.
  
  

We don’t just deliver respondents—we deliver confidence in the data quality. Our sample management is built on transparency, compliance, and an unwavering commitment to accuracy.

1E. CATI (Telephone Surveys)

Our CATI services combine the precision of digital systems with the depth and nuance of human interaction. Conducted by professionally trained interviewers using structured scripts and advanced call-center technology, CATI is ideal for reaching audiences where online methods fall short—particularly in B2B, senior, or hard-to-reach segments.

Whether it’s collecting detailed feedback from physicians, C-level executives, or rural consumers, our CATI methodology ensures high response quality, accuracy, and consistency across every call.

What sets our CATI services apart:

• Global Multi-Lingual Reach: Native-speaking interviewers conduct surveys in 20+ languages, covering North America, LATAM, EMEA, and APAC regions with cultural fluency and professionalism.
  
  
• Experienced Interviewer Network: We employ industry-trained callers who are skilled at navigating complex conversations, building rapport, and gathering in-depth responses in both qualitative and quantitative formats.
  
  
• Custom Scripting and QA: Every interview script is carefully designed and tested to match the survey’s objectives. Our CATI systems ensure logic branching, data validation, and continuous monitoring.
  
  
• Full Compliance & Security: All interviews are conducted in adherence to GDPR, and industry codes such as ESOMAR with call recordings available for audit and transparency.
  
  
• Hybrid Options with Online Follow-Up: Integrate CATI with web-based surveys (CAWI) or follow-up IDIs for layered insights and longitudinal tracking.
  
  

From feasibility checks to final delivery, our CATI process is transparent, traceable, and driven by quality at every touchpoint. Whether it’s a quick opinion poll or an in-depth 30-minute executive interview, we ensure every voice counts—literally.

Qualitative Research Services

Our qualitative solutions help uncover the deeper motivations, perceptions, and experiences behind decision-making. Whether our clients are testing a product concept, exploring brand perceptions, or mapping a buyer journey, we deliver rich, contextual insights that drive innovation.

2A. In-Depth Interviews (IDIs)

Our In-Depth Interviews (IDIs) are designed to go beyond surface-level responses, uncovering rich, nuanced perspectives that are critical to understanding motivations, behaviors, and decision-making processes. Whether conducted via phone or video, our IDIs offer a direct line to high-value respondents—yielding insights that inform strategy, innovation, and brand positioning.

We conduct thousands of IDIs annually across B2B, healthcare, consumer, and policy sectors, helping clients explore sensitive topics, complex product feedback, and emerging market trends.

Why choose Market Delvers for IDIs?

• Expert Moderators: Our experienced qualitative researchers are trained to probe deeply, adapt in real-time, and elicit detailed, honest responses while building trust with participants.
  
  
• Targeted Recruitment: We specialize in identifying and recruiting hard-to-reach profiles—such as physicians, C-suite executives, engineers, niche B2B roles, and patients—using rigorous screening processes and verified panels.
  
  
• Flexible Formats: Interviews are conducted via phone, Zoom, Microsoft Teams, or G-meet, based on respondent preference and project goals. Transcripts and audio/video files are provided for transparency and further analysis.
  
  
• Compliance & Ethics: All interviews follow global compliance standards, including GDPR and, ESOMAR guidelines, ensuring ethical data collection and respondent privacy.
  
  

Whether our clients are testing a new concept, validating a business model, or exploring unmet needs in a niche market, our IDIs deliver depth, context, and clarity that surveys alone can’t capture.

2B. Focus Group Discussions (FGDs)
 

Our Focus Groups are carefully designed and moderated to encourage open dialogue, collaboration, and idea generation. These interactive, dynamic sessions bring together a diverse set of participants to explore attitudes, behaviors, perceptions, and reactions in a group setting. Whether in-person or conducted via virtual platforms, our focus groups create an environment conducive to brainstorming and insightful discussions, providing rich qualitative data for strategic decision-making.

Why choose Market Delvers for Focus Groups?

• Expert Moderators: Our experienced moderators are skilled in guiding discussions, ensuring that every voice is heard while maintaining focus and flow. They are trained to handle delicate topics, manage group dynamics, and prompt in-depth responses.
  
  
• Targeted Recruitment: We use sophisticated recruitment strategies to ensure the right mix of participants based on demographics, behaviors, and psychographics, ensuring high-quality insights that align with your target audience.
  
  
• In-Person & Virtual Options: Focus groups can be conducted in-person for hands-on, interactive discussions or virtually for flexibility and broader geographic reach.
  
  
• Engaging and Safe Environment: We foster an environment where participants feel comfortable sharing their true opinions, whether discussing new products, brand perceptions, or sensitive topics.
  
  
• Tailored Insights: Each session is tailored to address specific research goals, whether it’s concept testing, brand exploration, customer satisfaction, or market trend analysis. We ensure that the discussion covers all necessary aspects, providing actionable insights.

2C. Usability Testing & UX Research

We support the clients’ product teams with focused usability testing that helps uncover user expectations, friction points, and improvement areas—especially in digital experiences like websites, applications, and interfaces.

Our research involves moderated sessions where real users from our target audience engage with clients’ product prototypes or interfaces. Through open-ended discussions and guided walkthroughs, we gather qualitative insights into user perceptions, navigational challenges, and overall experience.

We specialize in recruiting well-profiled participants and facilitating in-depth conversations via online platforms, making our approach both scalable and cost-effective. Whether our  clients are developing a new feature or redesigning an existing journey, our findings provide clarity on what users need, expect, and value.

Choose Market Delvers to gain clear, user-centered feedback that sharpens the product design and increases user satisfaction—without the need for technical testing tools or lab environments.

2D. Online Communities & Bulletin Boards

We specialize in recruiting high-quality, pre-screened respondents for online communities and bulletin board studies. These extended qualitative engagements—ranging from several days to weeks—require participants who are not only demographically aligned but also articulate, engaged, and comfortable sharing their experiences over time.

Whether our clients are conducting ethnographic research, diary studies, or co-creation workshops in a digital environment, we ensure to have the right participants to derive meaningful insights. Our recruitment process includes:

• Rigorous screening and profiling to match specific research criteria
  
  
• Global reach across B2C and B2B audiences
  
  
• Recruitment for multiple languages and cultural contexts
  
  
• Commitment validation to ensure full participation across the study period
  
  

We hand off fully qualified participants to our client, enabling a smooth start to their community discussions or asynchronous activities. Our experience covers diverse categories including FMCG, healthcare, technology, finance, and lifestyle, and we adapt to the clients’ preferred tools and platforms.