Faq's

Market Delvers was established in 2014 as part of a specialized R&D unit focused on delivering high-quality primary data collection. Over nearly a decade, we developed deep operational capabilities and refined our methodological expertise to meet the evolving demands of global markets.

In 2023, we transitioned into an independent research firm to better serve clients worldwide, enabling us to shape our own strategic direction and expand our global reach. Today, Market Delvers offers comprehensive, end-to-end market research services across diverse industries and geographies, driven by a strong commitment to quality, rigor, and innovation.

We provide a comprehensive mix of quantitative and qualitative research services, including:

  • Online Surveys (B2B, B2C, and HCPs)

  • Survey Programming and Hosting

  • CATI (Computer-Assisted Telephone Interviews)

  • In-Depth Interviews (IDIs)

  • Focus Group Recruitment & Management

  • Online Communities & Bulletin Boards

  • Usability Testing & UX Research

  • Data Processing & Advanced Statistical Analysis


Whether you need full-service support or modular solutions, we adapt to your research needs.

We provide tailored research solutions across a wide range of industries, combining sector-specific knowledge with flexible methodologies:

  • Life Sciences & Pharmaceuticals

    • Research across pharmaceuticals, biotech, medical devices, diagnostics, and healthcare services

    • Supports product development, brand tracking, and stakeholder perception studies

  • Consumer Products & Retail

    • Covers FMCG, e-commerce, and omnichannel retail environments

    • Focus on consumer behavior, concept testing, path-to-purchase, and brand perception

  • Technology & Telecom

    • Insights on digital transformation, emerging tech, telecom usage, and enterprise software/hardware

    • Includes B2B and B2C research on product adoption, satisfaction, and innovation trends

  • Financial Services

    • Research for retail banking, insurance, fintech, wealth management, and investment services

    • Focus on customer experience, market demand, and regulatory impact

  • Healthcare

    • Studies involving hospitals, healthcare providers, payers, and patient journeys

    • Addresses care models, service design, and accessibility research

  • Industrial & B2B Sectors

    • Research across manufacturing, logistics, energy, construction, and heavy industry

    • Includes market sizing, competitive analysis, channel insights, and decision-maker studies

And many more..

Our edge:
 We combine deep industry knowledge with the right mix of quantitative and qualitative methods—ensuring every insight is practical, timely, and actionable.

Market Delvers stands out because of our strong research background and client-focused approach. We combine scientific rigor with the flexibility and customization that businesses need. Here’s how we’re different:

  • Strict data quality controls

  • Flexible services that match our clients’ needs

  • Advanced analytics to provide deeper insights

  • Expert knowledge in various industries

  • Global reach with local understanding

  • Commitment to ethical practices and compliance

We focus on delivering reliable, tailored research that meets your goals.

We maintain high data quality through a rigorous, multi-layered panel validation process, which includes:

  • Double opt-in verification to confirm participant consent

  • Pre-screening and demographic profiling to match survey requirements

  • Trap questions and red herring checks to identify inattentive or fraudulent respondents

  • IP and device fingerprinting for detecting duplicate or suspicious activity

  • Time tracking and completion pattern analysis to flag inconsistent responses

  • Panel rating and performance monitoring to evaluate participant reliability over time

  • Quarterly panel cleansing based on participation history and feedback to maintain panel freshness

Through these measures, only verified, engaged, and responsive participants remain in our panel ecosystem, ensuring the integrity of the survey data.

Our qualitative recruitment involves precise targeting and active screening. We recruit through:

  • Our proprietary and partner panels

  • Professional communities and forums

  • Social media outreach

  • Snowball and referral methods (for niche targets)

Every participant undergoes a detailed screening process, often including a verification call, to ensure fitment with our clients’ research objectives. For HCPs and professionals, credentials are cross-checked wherever applicable.

We use a multi-layered, technology-driven approach to safeguard data quality, including:

  • CAPTCHA and reCAPTCHA, along with honeypot fields, to block automated bots

  • IP duplication and location consistency checks to identify suspicious patterns

  • Browser and device fingerprinting for tracking respondent authenticity

  • Speed checks and straight-lining filters to detect inattentive or low-effort responses

  • Randomization and trap questions to assess respondent attention and honesty

  • Manual quality audits for additional verification when needed

These combined measures ensure the data we collect is clean, reliable, and trustworthy.

We are fully compliant with GDPR, ESOMAR, and ISO standards. All data is securely stored on certified servers with encryption and controlled access. Participant consent, anonymity, and data protection are central to our research operations. When required, we also sign NDAs and follow client-specific privacy protocols.

We believe strong collaboration is key to delivering successful outcomes. Each project is supported by a dedicated project manager who acts as the single point of contact throughout the engagement. Our collaborative approach includes:

  • Dedicated Project Manager
    A single, accountable lead ensures clear communication and smooth coordination from start to finish.

  • Transparent Timelines & Feasibility Assessments
    We provide realistic timelines, upfront feasibility checks, and project scope clarity to align expectations early.

  • Regular Progress Updates
    Daily or milestone-based reporting keeps clients informed on status, progress, and next steps.

  • Real-Time Issue Resolution
    Any challenges or changes are addressed promptly to keep the project on track.

  • Post-Project Reviews & Insights
    After completion, we conduct a review to share key learnings, performance insights, and opportunities for future improvement.

Getting started with us is simple and seamless. You can reach out through our contact form or email with a brief description of your research needs. Our team will promptly connect with you to understand your objectives, timelines, and target audience. Based on this, we’ll recommend a suitable research approach, assess feasibility, and share a detailed proposal for your review.

Once the proposal is approved, we move quickly into action. From project kickoff to final delivery, you’ll have dedicated support, transparent communication, and end-to-end project management—ensuring a smooth, efficient, and insight-driven experience throughout the engagement.