Effective Date: [09/12/2025]
At Market Delvers, we respect the privacy rights of our website users, clients, research participants, and partners. We are committed to protecting and responsibly handling your personal data. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights available to you.
References to “Market Delvers,” “we,” “us,” or “our” refer to Market Delvers Research and its affiliated entities.
This Privacy Policy applies to personal data collected through:
Our website(s), including any mobile or localized versions
• Our survey, panel, and data-collection platforms
• Any research activities we conduct, including online surveys, CATI, qualitative interviews, IHUTs, mobile research, or any service where this policy is posted
This Privacy Policy is incorporated into our Terms & Conditions.
Market Delvers is a global market research and primary data solutions provider offering:
Online survey sampling and panel management
• Quantitative and qualitative research services
• CATI & CAWI fieldwork
• Panel recruitment and community management
• Translation, programming, and data-processing services
• Mobile and geo-targeted research
• Focus groups, IDIs, online video interviews
• In-Home Usage Testing (IHUTs)
• Fraud detection, digital fingerprinting, and panel-quality assurance
Collectively, these offerings, along with our website and platforms, are referred to as the “Services.”
If you are a member of a partner panel, you may be redirected to our platforms for survey participation. In such cases, we may provide our clients with survey data related to your participation.
This Privacy Policy describes how we collect, use, store, and share your personal data. “Personal data” means any information that identifies or could reasonably identify an individual.
Depending on your jurisdiction, you may have the right to:
Access your personal data
• Request correction or deletion
• Request a copy of your data
• Opt out of certain data processing activities
• Appeal decisions relating to your data
Residents of California, Europe, and certain other jurisdictions have additional rights described in dedicated sections below.
To exercise any of your rights, please contact us using the information in the “Contact Us” section.
A. Technical Information
We may automatically collect:
IP address
• Device and browser information
• Operating system and hardware details
• Access times, pages viewed, clickstream actions
• Location data (country-level or as inferred through IP)
• Cookies and similar technologies
B. Online Survey Data
When you take a survey through our platform, you may provide:
Demographic data
• Preferences and behaviors
• Attitudinal responses
• Any information you voluntarily disclose through survey questions
If you access a survey through a partner panel, any personal data you provide (other than technical information) is governed by that panel’s privacy policy or the client commissioning the study.
Participation is always voluntary.
C. Data Provided by Clients
Clients may provide personal data (e.g., targeting lists) where you have consented to such sharing. We only use such data to fulfill contracted Services.
D. IHUT Information
For In-Home Usage Tests, we may collect:
Shipping details
• Product feedback
• Any survey data you submit during the test
E. Translation Services
If personal data is included in documents provided to us for translation, it may be accessed solely for the purpose of delivering that service.
F. Business Contacts
If you are a client, vendor, or partner, we may collect basic business details such as:
Name, job title, email
• Billing and payment information
G. Sensitive Personal Data
We may collect sensitive personal data only when required for research and only with your consent or as permitted by law. We never use sensitive data for marketing or profiling.
We use personal data to:
Deliver and improve our Services
• Verify identities, prevent fraud, and maintain data quality
• Conduct research and provide insights to clients
• Manage communications, newsletters, and service updates
• Respond to inquiries
• Develop new methodologies and solutions
• Ensure security and compliance
We also use IP and device data in connection with fraud detection, digital fingerprinting, and quality audits.
We will only use your personal data for the purposes described in this policy or with your explicit consent.
A. Clients
We may share survey responses and related research data with the client commissioning the study, subject to confidentiality requirements.
B. Service Providers
We may share information with:
Hosting providers
• Data-processing partners
• Fraud-detection and security partners
• Analytics providers (e.g., Google Analytics)
• Survey and fieldwork technology vendors
These providers are bound by contractual privacy and security obligations.
C. Other Circumstances
We may disclose information:
With your consent
• To comply with legal or regulatory requirements
• To protect against fraud, security threats, or harm
• During mergers, acquisitions, or business transfers (subject to continued protection of data)
6. How We Protect Your Personal Data
We use industry-standard security measures, including physical, administrative, and technical safeguards. However, no online system can guarantee absolute security.
If a security incident occurs, we may notify you electronically or via our website.
We cannot control the security practices of third-party websites linked from our site.
We use cookies to:
Enhance user experience
• Analyze website performance
• Enable certain platform functionalities
You may adjust your browser settings to restrict cookies. However, doing so may affect functionality.
We also use Google Analytics in accordance with its Terms of Service.
We retain personal data only for as long as necessary for:
Research purposes
• Legal or regulatory compliance
• Contractual obligations
• Internal business requirements
We may anonymize data for long-term analysis and research.
Our Services are not intended for children under 16 without parental consent. We do not knowingly collect data from children without such consent.
If you believe a child’s data has been collected without authorization, please contact us immediately.
We may update this Privacy Policy periodically. The revised effective date will appear at the top. Material changes will be communicated via website notice or email.
If you have any questions about this Privacy Policy or how Market Delvers handles your personal data, please reach out to us:
Email: Info@marketdelvers.com
Website: www.marketdelvers.com
For any requests related to accessing, correcting, deleting, or opting out of the processing of your personal data, please reach out to us via email with the subject line “Privacy Request – [Your Country/Region]” so we can respond promptly.
Clients choose us for our proven track record, tailored methodologies, and global reach—with research spanning 50+ countries. Backed by advanced tools and strict quality controls, we maintain a 97%+ client retention rate. Our verified global panel and agile execution enable us to handle both quick-turn projects and complex multi-market studies.
At Market Delvers, we’re more than just a vendor—we’re your research partner. Let’s turn data into decisions that drive real impact.
